These Terms of Service ("Terms") govern your use of OtterLearn, a math learning app and website operated by Velox Ventures Inc. ("we," "us," "OtterLearn"). By creating an account or using OtterLearn, you agree to these Terms. If you do not agree, please don't use the service.
1. Who can use OtterLearn
OtterLearn is intended to be set up and managed by a parent or legal guardian who is at least the age of majority in their region. Children use OtterLearn under the supervision and with the consent of their parent or guardian. By setting up an account, you confirm you are the parent or guardian of any child profiles you create.
2. Your account
You are responsible for keeping your account credentials secure and for activity that happens under your account. Please provide accurate information and keep it up to date. Let us know promptly if you believe your account has been used without your permission.
3. Subscriptions and payment
- OtterLearn offers a free tier and paid subscription plans (such as Plus and Family).
- Paid subscriptions are billed through the app store you use (for example, the Apple App Store or Google Play) according to their terms.
- Subscriptions renew automatically unless cancelled before the renewal date. You manage and cancel subscriptions through your app store account settings.
- Prices are shown in the app and on our website and may change; we'll give notice of material changes where required.
4. Acceptable use
When using OtterLearn, please don't:
- Use the service for anything unlawful or harmful.
- Attempt to disrupt, reverse-engineer, or gain unauthorized access to the service.
- Misuse the AI tutor or attempt to make it produce inappropriate content.
- Share your account in a way that violates these Terms.
5. The AI tutor
OtterLearn includes an AI tutor to help children learn. It aims to guide without revealing answers and includes safety measures, but AI can make mistakes. The tutor is a learning aid, not a substitute for a parent's or teacher's judgment.
6. Our content and intellectual property
OtterLearn's lessons, content, software, branding, and the otter mascot are owned by Velox Ventures Inc. and protected by intellectual property laws. We grant you a personal, non-transferable, non-exclusive license to use OtterLearn for your family's own educational use. You may not copy, resell, or redistribute our content.
7. Availability and changes
We work to keep OtterLearn available and improving, but we may modify, suspend, or discontinue features. We are not liable for interruptions or changes to the service.
8. Disclaimers
OtterLearn is provided "as is" and "as available." To the fullest extent permitted by law, we disclaim warranties of any kind, including that the service will be uninterrupted, error-free, or that learning outcomes are guaranteed.
9. Limitation of liability
To the fullest extent permitted by law, Velox Ventures Inc. will not be liable for any indirect, incidental, or consequential damages arising from your use of OtterLearn. Our total liability for any claim relating to the service will not exceed the amount you paid us in the twelve months before the claim.
10. Termination
You may stop using OtterLearn and delete your account at any time. We may suspend or terminate accounts that violate these Terms.
11. Governing law
These Terms are governed by the laws of the Province of Ontario and the applicable laws of Canada, without regard to conflict-of-law principles.
12. Changes to these Terms
We may update these Terms from time to time. If we make material changes, we'll update the date above and, where appropriate, notify you.
13. Contact us
Questions about these Terms? Email hello@otterlearn.app.
Velox Ventures Inc.
OtterLearn